Our Commitment
Last updated October 17, 2026
This page is the short version of what you can hold this service to. Four commitments, and an honest line about where they stop.
The phone is answered around the clock
The phone is covered 24/7, including weekends and holidays, because that is when most of these calls actually come in.
No charge for the call or the connection
Calling and being connected is free. There is no fee, no membership and no booking charge for using this site. What you agree with the contractor afterwards is between you and them.
Licensed, insured and nearby
Every contractor on the other end of this line is independent, carries the license Pennsylvania requires for this work, and serves Philadelphia and the towns around it. Ask to see both the license and the insurance certificate.
You can ask to be connected to someone else
A contractor who misses the appointment or rubs you the wrong way is a reason to call back, not to give up. Ask for a different one; it costs nothing and nobody will argue.
The honest limit of all of this
None of the above is a warranty on anyone’s workmanship. The contractors are independent businesses, not employees of this site, and the work you agree with one of them is a contract between you and that contractor — its quality, its price, its schedule and its guarantee are theirs to give and yours to hold them to.
The full disclaimer is on the disclaimer page.